GDPR Policy

Effective Date: 31/12/2024
Last Updated: 31/12/2024

At Coinza Market (shop.coinza.io), we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your information.

1. Data Controller

The data controller for all personal data collected on Coinza Market is:
Coinza Market
cs@coinza.io

For data protection inquiries, please contact: cs@coinza.io

2. Data We Collect

We collect and process the following categories of personal data:

• Account Information: Name, email address, username, and password.
• Payment Information: Billing and shipping address, payment method, and transaction history.
• Usage Data: IP address, browser type, device information, and activity logs on the website.
• Communication Data: Any messages or inquiries sent through our platform.

3. How We Use Your Data

We process your personal data for the following purposes:

1. To provide and manage your account on Coinza Market.
2. To process and fulfill your orders, including payment and delivery.
3. To communicate with you regarding your transactions or inquiries.
4. To improve website functionality and personalize user experience.
5. To comply with legal obligations, such as tax reporting and fraud prevention.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For marketing communications and optional services.
• Contractual Necessity: To fulfill orders and provide customer support.
• Legitimate Interest: For analytics, fraud prevention, and website security.
• Legal Obligation: To comply with applicable laws and regulations.

5. Sharing Your Data

We do not sell or share your personal data with third parties except in the following circumstances:

• Service Providers: Trusted third-party providers who assist with payment processing, delivery, and website hosting.
• Legal Requirements: To comply with court orders, law enforcement, or legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined above or to comply with legal obligations. Once retention periods expire, data is securely deleted or anonymized.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("Right to be Forgotten").
• Restriction: Restrict the processing of your data under certain conditions.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest or for direct marketing.
• Withdraw Consent: Withdraw consent at any time (if processing is based on consent).

To exercise these rights, contact us at cs@coinza.io.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

10. International Data Transfers

If you are accessing our services from outside the [Insert Country], your data may be transferred to and processed in [Insert Country]. We ensure all transfers comply with GDPR regulations.

11. Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Changes will be effective upon posting on this page.

12. Contact Information

If you have any questions or concerns about this policy, please contact:
Coinza Market (shop.coinza.io)
cs@coinza.io

By using our website, you acknowledge that you have read and understood this policy.